題目

In an appraisal interview, the manager tells the subordinate how he has been assessed - good and bad -and then gives him

a chance to put questions, suggest improvement targets, explain shortcomings and identify problems.Using Maier's

classification, what is the name given to this approach to appraisal interviewing?

A

Tell and sell

B

Tell and listen

C

Problem solving

D

Sell and listen

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Chapter17Performanceappraisal

Rationale: This manager tells in the first part and listens in the second part of the interview,taking on a dual role as critic and counsellor - and not assuming that all performance problems are the fault of the employee himself. Tell and sell would be

more one-sided ('selling' simply being gaining acceptance of the evaluation and improvement plan). Problem-solving is even more of a collaborative, proactive process, with the manager in the role of coach. Sell and listen is not an appropriate

method.

多做幾道

Monetary policy is a government economic policy relating to:

1 Interest rates

2 Taxation

3 Public borrowing and spending

4?Exchange rates

Which of the above are correct?

A

1 and 4

B

?2 and 3

C

2 and 4

D

3 and 4

Which of the following organisations might benefit from a period of high price inflation?

A

An organisation which has a large number of long-term payables

B

An exporter of goods to a country with relatively low inflation

C

A large retailer with a high level of inventory on display and low rate of inventory turnover

Which of the following are the goals of macroeconomic policy?

1 Encouraging economic growth

2 Low unemployment

3 Achievement of a balance between exports and imports

4 Achieving zero inflation

A

1 and 2

B

2 and 3?

C

2, 3 and 4

D

1, 2 and 3

Which of the following is an example of cyclical unemployment?

A

The entry of school leavers into the labour pool each year

B

Lay-offs among agricultural labourers in winter

C

Automation of ticketing services in tourism

D

Recession in the building industry

A surplus on the balance of payments usually refers to a surplus or deficit on the account.Which word correctly complete this?statement?

A

Current

B

Capital

C

Financial

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